Returns and Refunds Policies
At Lyons Computers, we want you to be completely satisfied with your purchase. If for any reason you're not, we've got you covered with our Returns and Refunds Policy.
In-House Gaming PCs
All of our in-house gaming PCs come with a 30-day no questions asked return policy. If for any reason you're not satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. The returned product must be in its original packaging and in the same condition as when it was received. Additionally, all in-house gaming PCs come with a 90-day defect policy, which means that if any defects arise within the first 90 days of the purchase date, we will repair or replace the product at no additional cost to you.
Hardware
All hardware products purchased at Lyons Computers come with a 30-day no questions asked return policy. If for any reason you're not satisfied with your purchase, you can return it within 30 days of the delivery date for a full refund. The returned product must be in its original packaging and in the same condition as when it was received. Additionally, all hardware products come with their respective manufacturer warranties, which may extend beyond the 30-day return policy offered by Lyons Computers. Please refer to the manufacturer's warranty for more information on their policies and procedures.
Refunds
Refunds will be issued to the original payment method used for the purchase, and will be processed within 5-7 business days of receiving the returned product. If the product is returned in a condition that is not in compliance with our return policy, we reserve the right to withhold a portion of the refund or deny the refund altogether.
Please note that this Returns and Refunds Policy applies only to products purchased directly from Lyons Computers. If you purchased a product from a third-party seller, please refer to their return policy for more information.
If you have any questions or concerns about our Returns and Refunds Policy, please don't hesitate to contact us at support@lyonscomputers.com.